Returns and Refunds
Returning Your Order
If you need to return any part of your order, you have 28 days from receipt of the parcel to do so. Please note that return fees apply. To arrange your return, simply visit our Returns Portal and log in with your order number and email address (your
How to Track Your Return
We’re happy to accept returns for items in their original condition - unworn and with all tags attached. Returns should be made within 28 days of receipt. Once your return arrives at our warehouse, please allow 4-14 working days for it to be processe
Do You Refund Shipping Costs?
Shipping costs are generally non-refundable, except in the rare cases where an order is cancelled prior to dispatch or if a significant delivery issue occurs. In these instances, please contact our Customer Care Team who will be able to assist you.
My Country Is Not Listed On The Return Portal
If your country is not listed on our Returns Portal, we kindly ask that you return your items independently using a courier of your choice. Please ensure that your order number is included inside the parcel and send it to:. BluebellaTorqueWortley Moo