Returning Your OrderUpdated 2 months ago
If you need to return any part of your order, you have 28 days from receipt of the parcel to do so.
Please note that return fees apply.
To arrange your return, simply visit our Returns Portal and log in with your order number and email address (your order number can be found in your confirmation email).
Select the items you wish to return, indicate the reason, and follow the on-screen instructions.
Please package your items securely in the original packaging, include the updated delivery note, and follow the return instructions provided.
At this time, we do not offer exchanges. If you require a different size, style, or product, we recommend returning your order for a full refund and placing a new order. Please note that shipping costs are non-refundable.
For any questions regarding your return, please contact our Customer Care Team at [email protected], who will be happy to assist.